Support
Frequently Asked Questions
Everything you need to know about Shibutz class list management software.
Need help with your account or billing? Email support@shibutz.com. For general questions, contact contact@shibutz.com.
Know where student data goes.
Before adding a roster, understand how Shibutz uses your information and check your school's privacy requirements.
- Sign-in and profile
- Clerk handles account sign-in and the profile details you choose to save.
- Roster and results
- Your rosters, placement rules, settings, and saved results are linked to your account.
- Generation and export
- When you generate or export a placement, the Shibutz placement service processes the roster and placement details needed for that request.
- School approval
- Use only student information your school has authorized you to share. Review our privacy details before uploading a roster.
We use Google Analytics to understand site and product use. Rejecting analytics cookies prevents analytics storage, but usage information can still be sent to Google.
About Shibutz
What Shibutz does and who it's for.
Getting Started & Technical
Setup, import, and compatibility questions.
Data Privacy & Security
What to know before adding student information.
Pricing & Billing
Plans, payments, and refund information.
Export & Sharing
Getting your class lists out of Shibutz.
Support
Getting help when you need it.